Delete in the app
- Sign in to the Paths account you want to delete.
- Open Profile → Settings → Delete my account.
- Read the confirmation and choose Permanently delete my account only when you intend to remove that account.
- Allow the request to complete. If it fails or you cannot sign in, contact paths@prodixa.app rather than assuming the account was deleted.
If you cannot access the app
Email paths@prodixa.app with the subject Paths account deletion. Identify the account, preferably by using its associated email address, and state that you want deletion. If you use Apple Hide My Email, identify the relay address associated with Paths if available.
We may need proportionate information to verify account ownership. Do not send passwords, sign-in codes or full payment details. There is no account-deletion form on this website that authenticates an account or executes deletion.
What deletion means
| Topic | Details |
|---|---|
| Paths account | The authenticated deletion flow removes the account and its owned profile storage with associated records governed by the service’s deletion rules. Processing can fail; an incomplete request is not confirmation of deletion. |
| Shared information | Deletion prevents newly authorized access tied to the closed account. It cannot remove information another person already copied, exported or posted on an independent service. |
| Limited retention | Some information can remain where a lawful retention duty, security need or unresolved claim requires it. Independent store records and backup processing are separate; the Privacy Policy explains retention limits. We do not promise immediate erasure from every system. |
| Device and store | Uninstalling the app or signing out does not delete the account. Account deletion does not cancel App Store or Google Play billing. Cancel any subscription separately with the original purchase store. |