Contact channels
| Topic | Details |
|---|---|
| Support and account help | Email paths@prodixa.app. Describe the issue and include the relevant platform and app version. For account questions, use the email associated with the account where possible. |
| Privacy and data rights | Email paths@prodixa.app with the subject Paths privacy request. Identify the account and the right or action requested. Authorized representatives should explain their authority. |
| Safety, removal and review | Email paths@prodixa.app with a clear safety, removal or account-review subject. Our reporting page explains the information needed for those requests. |
| Child safety | Contact Atay Alp Emir at alp.emir@prodixa.app. Report the location of suspected illegal child material; do not forward or attach it. |
| Security and accessibility | Email paths@prodixa.app and identify the type of assistance. Never include sign-in codes, passwords, private access tokens or another member’s confidential data. |
Service provider
Paths is operated and published by Prodixa LLC, a company formed in Wyoming, United States. Contact address: 30 N Gould St, Sheridan, WY 82801, United States.
This address and our US store accounts do not remove mandatory rights that apply in another jurisdiction. The Privacy Policy and Terms identify the service relationship and regional provisions.
Authorities and legal requests
Authorities and legal representatives can contact paths@prodixa.app with the subject Paths legal request. Identify the requesting authority, the legal basis and jurisdiction, the relevant account or content, the scope requested and a verifiable official contact. Avoid sending unrelated case files or unnecessary personal data in an initial message.
We assess the request, authority and applicable law before a disclosure or preservation action. For an immediate threat, contact the appropriate emergency service.